During the Library’s closure period all requests are being fulfilled by post. A small number of staff are on site twice a week in order to retrieve and send items. However, there are likely to be delays in supplying books as there is heavy demand for the service and we are aware that the postal service nationally is under great pressure. As a result, a book may appear on your account several days before it is delivered. Items from our Special Collections or any that require a guarantee form will not be supplied during the closure period.
As you will understand, demand for this service is very high and the staff are working in a very structured way for their own safety. As a result, once a book has been requested, we will be unable to identify it and cancel the hold should you change your mind.
If you would like the book to be sent to an address other than the one you have registered with the Library (see My Account for the address we hold) please email This email address is being protected from spambots. You need JavaScript enabled to view it. to update your address before placing the holds. We cannot guarantee that the book will go to the correct address if you let us know after the request has been placed.
Members are able to return books to us either by post to our Mason's Yard address or through the letterbox at our St James's Square entrance.
